Minor Ailments

For minor ailments, we’re here to help!

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Get the convenient, comprehensive healthcare you deserve from the comfort of home.

Our team of pharmacists and health care professionals are dedicated to helping you improve your wellness. From complex illnesses to a regular prescription, we’ve got your back.

In Ontario local pharmacists can assess and prescribe medication for minor conditions, such as pink eye, eczema, and urinary tract infections. These minor ailments are common, uncomplicated, and short-term health conditions that can be diagnosed and managed with minimal treatment and self-care at home.

Blue Icon Of A Stomach With Pills And A Medical Cross, Representing Treatment For Acid Reflux

Acid Reflux (GERD)

You may experience some of the symptoms below:

  • Burping / stomach acid rise from the stomach into the mouth
  • Burning feeling in the stomach or lower chest rising to the neck
  • Trouble getting a good night’s sleep because of heartburn
  • Pain in the middle of the upper stomach area
  • Nausea
Blue Icon Of A Face With Pimples And A Highlighted Acne Spot, Representing Acne Treatment

Acne

You may experience some of the symptoms below:

  • Blackheads: Open pores clogged with oil and dead skin, appearing as small dark spots.
  • Whiteheads: Closed clogged pores, forming small, flesh-colored bumps.
  • Papules: Small, tender red or pink bumps.
  • Pustules: Papules with pus at the top, often red at the base.
Blue Icon Of A Person Sneezing Into A Tissue, Symbolizing Allergy Relief Services

Allergies

You may experience some of the symptoms below:

  • Sneezing
  • Stuffy nose or runny nose
  • Itchy nose, eye, or throat
  • Typically, more than 7 days of continuous symptoms
Blue Icon Of Lips With A Finger Pointing To Canker Sores, Representing Treatment For Mouth Ulcers

Canker Sores

You may experience some of the symptoms below:

  • Small Ulcer: A round or oval lesion with a white or yellow centre and red border.
  • Pain: Noticeable discomfort, especially when eating or speaking.
  • Burning Sensation: A tingling or burning feeling before the sore appears.
  • Swollen Lymph Nodes: Possible swelling in the neck or jaw area.
Blue Icon Of An Arm With A Skin Rash, Representing Treatment For Dermatitis Or Skin Irritation

Dermatitis

Atopic, Eczema

You may experience some of the symptoms below:

  • Dry, red, and itchy skin
  • Cracked and oozed blisters
  • Darker or lighter patches of skin
  • Scaly and patchy skin
Blue Icon Of An Open Container Of Diaper Rash Cream, Symbolizing Treatment For Diaper Rash In Babies

Diaper Rash

You may experience some of the symptoms below:

  • Skin Redness: Bright red, irritated skin in the diaper area.
  • Swelling: Mild swelling or puffiness of the skin.
  • Warmth: The affected area may feel warm to the touch.
  • Tenderness: The baby may show discomfort or cry when the diaper area is touched or cleaned.
Blue Icon Of Lips With A Cold Sore And A Tube Of Cream, Representing Treatment For Cold Sores

Cold Sores

You may experience some of the symptoms below:

  • Rash or bump around border of the lip
  • Presence of clear, sticky fluid around the rash
  • Itching, tingling, or burning may lead to the rash
  • Redness or inflamed skin around the rash
Blue Icon Of A Tube Of Ointment Applying To A Sensitive Area, Representing Treatment For Hemorrhoids

Hemorrhoids

You may experience some of the symptoms below:

  • Itching, burning or swollen (with or without pain) around the anal / rectum area
  • Bright red blood during / after bowel movement
  • Constipation and difficulty in having a bowel movement
  • Presence of a lump in the anal / rectum area
Blue Icon Of A Person Wearing A Face Mask, Symbolizing Protection And Treatment Related To Covid-19

COVID-19 (PAXLOVID)

To obtain a Paxlovid prescription, please review the steps below:

  • You must have tested positive for COVID-19.
  • Determine your eligibility to receive a Paxlovid prescription. Please visit the government of Ontario website HERE for eligibility details.
  • Book a virtual appointment or a phone consultation to get assessed by a Pharmacist and receive a prescription for Paxlovid.
  • Your Pharmacy team will coordinate with you how to receive the prescription.
Blue Icon Of A Hand With Skin Lesions, Symbolizing Treatment For Impetigo

Impetigo

You may experience some of the symptoms below:

  • Bump that changes into a blister surrounded by rash
  • Yellow discharge that dries to form a “golden” or “honey-colored” crust
  • Can affect face, arms or legs
Blue Icon Of A Mosquito Near An Arm, Representing Treatment For Insect Bites And Stings

Insect Bites (Hives)

You may experience some of the symptoms below:

  • Small bump or blister. May feel pain, itching, redness or swelling.
  • Feeling of a sharp burning pain which can sting

Menstrual Cramps

You may experience some of the symptoms below:

  • Pain and cramps in the lower abdominal area
  • Pain in the lower back and starting a few hours before onset of a period
  • Pain can last a few hours to days
Blue Icon Of A Person Reaching For Their Back, Representing Relief For Muscle Pain

Muscle Aches & Pains

(Sprains and Strains)

You may experience some of the symptoms below:

  • Pain, swelling or tenderness (light to medium)
  • Redness or bruising
  • Limited motion and muscle weakness
  • Injury is associated with overworking or muscle / joint injured
Blue Icon Of A Person Kneeling And Vomiting, Symbolizing Nausea And Vomiting During Pregnancy

Nausea & Vomiting During Pregnancy

You may experience some of the symptoms below:

  • Nausea: A feeling of unease and discomfort in the stomach with an urge to vomit.
  • Vomiting: The act of expelling stomach contents through the mouth.
  • Increased Salivation: Excessive production of saliva, sometimes triggered by nausea.
  • Gastrointestinal Discomfort: General discomfort in the stomach area.
Blue Icon Of An Open Mouth With Swelling And Spots On The Palate, Representing Treatment For Thrush

Oral Thrush

You may experience some of the symptoms below:

  • White or creamy-white spots / patches on the lips, inside of mouth, tongue and / or the roof of the mouth
  • Cottage cheese-like appearance
  • Patches can be scraped off
  • Dry mouth and / or loss of taste
Icon Indicating Pink Eye (Conjunctivitis) Treatment

Pink Eye (Conjunctivitis)

You may experience some of the symptoms below:

  • Eye redness and difficulty opening eyes in the morning
  • Appearance of sticky or watery fluids from the eye
  • Mild scratching, itching, or burning sensation
  • Bright lights hurt your eyes
Icon Illustrating Pinworms And Threadworms Diagnosis

Pinworms and Threadworms

You may experience some of the symptoms below:

  • Itching: Intense itching around the anus or vagina, usually worse at night.
  • Restless Sleep: Discomfort from itching can lead to difficulty sleeping or restlessness.
  • Visible Worms: Small, white, thread-like worms in stools or on the skin around the anus.
  • Abdominal Pain: Mild pain or discomfort in the stomach area.
Icon Showing Tick Bite And Lyme Disease Prevention

Tick Bites

(Prevention of Lyme Disease)

You may experience some of the symptoms below:

  • Tick bite by black-legged tick
  • A red lump present, but swelling, blistering, bruising, itching or other infections may develop
  • Mild allergic reaction (hives, rash, and light swelling at the bite site)
Icon For Urinary Tract Infection (Uti) Diagnosis And Treatment

UTI (Urinary Tract Infection)

NOTE: Pharmacists can only assess and prescribe for Females.

You may experience some of the symptoms below:

  • Frequent urination, pain while urinating and difficulty holding in urine
  • Pain in lower abdomen and a small amount of blood in the urine
  • Absence of vaginal discharge
  • Cloudy or foul-smelling urine
Icon Representing Yeast Infection Symptom

Yeast Infections

You may experience some of the symptoms below:

  • Itching and Irritation: Intense itching and irritation in the vaginal area.
  • Redness and Swelling: Noticeable redness and swelling of the vulva.
  • Vaginal Discharge: A white, clumpy discharge that resembles cottage cheese.
  • Burning Sensation: A burning feeling, particularly during urination.
  • Soreness: General soreness or pain in the vaginal area.